Updated on Feb 22, 2024

Refund Policy for Lightfunnels

At Lightfunnels, we strive to ensure that you have a satisfying experience with our service. In the event that you need to request a refund, our policy is as follows:

Lightfunnels Subscription Refund Requirements

We allow the use of our Lightfunnels subscriptions for up to 30 days from the date of purchase. During this period, if you find that the service does not meet your needs or is not as described, you are eligible to request a refund, provided that:

To initiate a refund, please contact us (support@lightfunnels.com) with a complete description of the issue and any evidence of the defect or misrepresentation.

Refund Timing

Refunds will be processed within 5 business days after we confirm your refund request's eligibility. We will notify you once the refund has been issued.

Cancellation Policy

For cancellations, please notify us at least 5 days before the subscription renewal date. Cancellations after this period, you will not be eligible for a refund for the upcoming renewal period.

Entitlement to a Refund

When a return is made following our policy:

Processing Returns

Upon receiving your refund request:


Exchanges are handled similarly to returns. Indicate your wish to exchange an item during the returns process, specifying the new item desired.

Statutory Rights

Our returns process does not affect your statutory rights. You may be entitled to a refund under certain conditions, such as unsatisfactory quality or fitness for purpose.

For more information on your statutory rights, our Terms and Conditions, or to clarify which rights apply to your purchase, please contact us at support@lightfunnels.com.

Dispute Resolution and Chargeback Challenges

We strive for transparency and fairness in all transactions. If you have concerns about a charge, we encourage you to contact us directly at support@lightfunnels.com to seek a resolution. In the event of a chargeback, we will actively engage in the dispute resolution process provided by Stripe.

Our challenge will be substantiated with comprehensive evidence such as subscription access logs, transaction documentation, and communication records, to affirm the validity of the charge. We adhere strictly to the stipulated procedures and timelines set forth by Stripe and applicable legal frameworks. Decisions on disputes are grounded in our commitment to uphold customer satisfaction while mitigating fraudulent claims.

Additional Information

For any questions or concerns, please reach out to our customer support team at: Email: support@lightfunnels.com

We reserve the right to update this policy periodically. Please review it regularly to stay informed of any changes.

By purchasing our Lightfunnels subscriptions, you agree to the terms outlined in this policy.